1. Donation Nature
- All donations are voluntary contributions made for social welfare activities.
- Donations are generally non-returnable once processed successfully.
- Please verify details before completing a transaction.
Devdoot Vanar Sena primarily receives voluntary donations for charitable causes. Because donations are applied directly to active initiatives, returns and refunds are handled under specific conditions described below.
2. Eligible Refund Cases
- Duplicate transaction due to technical failure.
- Incorrect amount debited because of payment gateway error.
- Unauthorized payment reported by the account holder, subject to verification.
3. Refund Request Timeline
Refund requests should be submitted within 7 working days from the transaction date. Requests received after this period may not be eligible unless legally required.
4. Verification Process
We may ask for payment proof, transaction ID, and donor details for validation. Approved cases are processed through the original payment method whenever possible.
5. Processing Time
Once approved, refunds are typically initiated within 7-10 working days. Actual credit timeline may vary based on bank or payment provider policies.
6. Contact for Return/Refund Queries
For any return policy questions, reach us at info@devdootvanarsena.org.
We reserve the right to update this Return Policy at any time to reflect operational or legal changes.